Privacy Policy

SMX123 Privacy Policy
Last Updated: July, 2025

Welcome to SMX123, your trusted school management solution. This Privacy Policy explains how we collect, use, and protect your information when you use SMX123.

By using our platform, you agree to this Privacy Policy.

1) Information We Collect
We collect data to provide and improve SMX123’s services, including:
School data: School name, address, contact information.
Student data: Names, admission details, attendance, academic records.
Parent/guardian data: Contact details, relationship to student.
Staff/teacher data: Names, roles, contact information, payroll information.
Usage data: Device info, IP address, and usage logs for platform improvement.

2) How We Use Your Information
We use your data to:
Enable school management features (attendance, exams, fees, communication, etc.).
Provide customer support and respond to inquiries.
Analyze usage patterns to improve our services.
Notify you of updates, changes, and important information about SMX123.

3) How We Protect Your Information
SMX123 uses bank-level security standards, including:
Data encryption: All data transmitted between your devices and our servers is encrypted.
Access control: Only authorized school admins and staff can access data.
Regular backups: To ensure your school’s data is safe and recoverable.

4) Data Sharing & Third Parties
We do not sell your data. We only share data with trusted partners (e.g., payment processors, SMS gateways) strictly for delivering SMX123 features you use. All partners comply with strict data protection standards.

5) Data Retention
We store your data as long as your school account is active. If you request account deletion, we will securely erase your data within 30 days, except when retention is required by law.

6) Your Rights
You have the right to:
Access your data at any time.
Request corrections to inaccurate data.
Request deletion of your data, subject to contractual obligations.
To exercise these rights, contact us at support@smx123.app 

7) Children’s Privacy
SMX123 is designed for schools; students’ data is only collected from schools and with school authorization. Parents may request information about their child’s data at any time.

8) Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices. We will notify you of any significant updates through email or notices on our platform.

9) Contact Us
For any questions, concerns, or requests related to this Privacy Policy, contact us at:
Email: support@smx123.app      Phone: +234 808 091 7341
Thank you for trusting SMX123 to help you manage your school with innovation.